I want to return the item i ordered
We do our best to get your order to you in perfect condition, but mistakes can occasionally happen. Please contact our Customer Care team within 30 days of delivery so that we may help you further. Please be sure to provide photos of your items with a photo of the bottom/side of the product so we can see the 4-digit lot code as well as the name of the affected items so we can best assist you!
Items that You Can't Return
There are some items purchased on BuyYess that you can't return. Among them are digital items, cards, and products that are unsafe for return. Devices are also non-returnable.
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